Monday, September 17, 2018

Case Saved Search That Displays the Last Modified Task

To display the last modified Task in a Case, a Saved Search can be created as described below:

1. Navigate to Lists > Search > Saved Searches > New

2. Select Case from the list.

3. On the Criteria tab use the filter Activity Fields ... > In Activity Filter, select Activity Type > Select Task > Click Set.

4. On the Results tab, enter the following:

5. Click Save.

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