This issue occurs due to incorrect mapping during the import process. To resolve this, perform the following steps:
1. Navigate to Lists > Marketing > Create Keyword Campaigns > Import.
2. Select the Campaign Keyword template
3. Click Next.
4. Note that there are 2 yellow folders to your right under NetSuite Fields. These are Campaign Keywords and Campaign Keywords Keywords
a. From the Campaign Keywords folder, map the following fields:
i. Start Date
b. Expand the Campaign Keywords Keywords folder and a sub folder called Campaign Keywords Keywords 1 is displayed. From the Campaign Keywords Keywords 1 folder, map the following fields:
ii. Keyword (Req)
iii. Search Engine
Note: Optional fields:
- End Date
4. Click Run.