Unable to Process EFT Transaction Due to Processing Error

When users try to subsequently process another EFT transaction and receive error "Another EFT process is currently in progress. ABA file reference : ABAxxxxxxxx Processing State = Processing Error....", perform the following:

1.    Check the status of the script by navigating to Setup > Customization > Script Deployment > Status.

2.    If a user is using NetSuite JCurve Edition, the option for Script Deployments is not available. When this happens, coordinate with Peter Hooker and request to have this enabled.  Once this is done, users may locate the Script Deployment status by navigating to Setup > Customization > Script Deployment Status.

3.    Navigate to Setup > Customization > Script Deployment > Status, verify the status of the transaction that resulted to an error. Verify if it is 100% complete.

4.    Navigate to EFT > Payment Processing > ABA File Administration.  Notice that the ABA # in the popup message have a status of Processing Error.

5.    Edit the record and change the EFT ABA file Processed field to Processed and Click Save.

6.    Navigate back to Setup > Customization > Script Deployment > Status.

7.    Click the Script Name (customdeploy_eft_sc_payment_processing)

8.    On Execution Log tab, notice the details of the error and what needs to be done to correct it. e.g. "You do not have permissions to edit this transaction. Please address any issue(s) and restart the process by, a) Altering the ABA file process status to "Processed". b) Restarting the process by selecting the "Recreate ABA file" button."

9.    Navigate back to EFT > Payment Processing > ABA File Administration

10.  Locate the record that was edited with the status to Processed

11.  Click Recreate ABA file button.

When users navigate to Setup > Customization > Script Deployment > Status, EFT now shows Process.  Once the EFT Payment is complete, users may now create a new EFT Payment.