Wednesday, September 19, 2018

Unable to Remove or Delete Customer Address.

When a customer record bears multiple addresses and none has an information entered in the Label field, the error "You must have at least one address with a label on this record" appears when one tries delete at least one address in the record. To successfully delete the other address record, perform the following:

  1. Highlight the address intended to be retained.
  2. Enter a name in the Label field.
  3. Click Add/Edit button.
  4. Highlight the address intended to be deleted.
  5. Click Remove.
  6. Click Save.

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