Upon saving an Item Fulfillment, users may receive a notice "The Shippers shipper number cannot be used for the shipment". If the following symptoms concur, consider the succeeding statements below:
- If the Shipping Label integration checkbox is cleared, the Item fulfillment is saved successfully
- User's account number is correct and works outside of NetSuite
- Third Party Billing is used
- Shipping Carrier used is UPS
UPS account number is cancelled. This is the account number registered in NetSuite located at Shipping setup page (Setup > Accounting > Shipping). User's NetSuite account number and user's UPS account number must both be active to process 3rd party billing.
Contact UPS and verify if the user's UPS Account number is active.