Thursday, October 18, 2018

Some Customers do not Appear Under the List of Customers in the Parent Company Field of the Customer Records

Only customer records that have the same primary currency will be displayed under the Parent Company field of the customer record when the following features are enabled:


-Multiple Currencies

-Consolidated Payments

When both features are enabled, you will not be able to establish parent-child customer relationship because of this limitation. This is track under Enhancement 208348 - Setup > Company > Enable Features> Consolidated Payments > Be able to use the feature even if the parent and child record is in different subsidiary and currency.


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