Thursday, November 22, 2018

Display the Quarter & Year where the Date Created of a Case Record Falls


To create the search, perform the following steps:

1. Navigate to List > Search > Saved Searches > New.

2. Select Case.

3. Provide a Search Title.

4. In the Criteria tab > Standard subtab, add the filters as needed.

5. On the Results tab > Columns subtab, set the following:


Field

Summary Type

Formula

Custom Label

Number

 

 

 

Assigned To

 

 

 

Formula (Text)

 

CONCAT ((CASE WHEN TO_CHAR ({createddate},'MM') in ('01','02','03') THEN 'Q1' WHEN TO_CHAR ({createddate},'MM') in ('04','05','06') THEN 'Q2' WHEN TO_CHAR ({createddate},'MM') in ('07','08','09') THEN 'Q3' WHEN TO_CHAR ({createddate},'MM') in ('10','11','12') THEN 'Q4' END),-(TO_CHAR ({createddate},'YYYY')))

Quarter_Year



6. Click Save & Run.

No comments:

Post a Comment