Monday, December 3, 2018

Enter sales order or Convert a proposal/quote/estimate to a sales order > Error: "Invalid employee reference key XXXXX" where XXXXX is the employee internal ID.

Make sure that the Sales Rep/s on the transaction and on the customer record is still active. If the employee is inactive, remove his/her name from the customer record and the transaction.

 

1. On the sales order > Sales Team tab, verify that all sales rep are active.
2. In the customer record > Sales tab > Sales Team subtab, verify that all sales rep are active.

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