Monday, December 31, 2018

Income Statement Account Value Manually entered in Adaptive Insights Copies the Value on Imported General Ledger Account when Importing Actuals from NetSuite to Adaptive Insights

This article is intended for accounts integrated with Adaptive Insights, NetSuite's partner in delivering financial management solutions.


Once user has confirmed that the actuals imported from NetSuite to Adaptive Insights are mapped correctly on Planning > Import > NetSuite Import Category Mappings page, check the following::

1. The Account in question could have been a subaccount of a Parent Account that has the same name of another subaccount. Example:

   Subaccount 1 (Parent Account)
   Subaccount 1 (A subaccount wherein the value is imported as actuals from NetSuite.)
   Subaccount 2 (A subaccount wherein the value is manually entered in Adaptive Planning but copies the value of Subaccount 1 when importing actuals.)

2. Navigate to Admin > Manage Your  General Ledger Accounts. In Manage Your Accounts page, click on the Account in question and unmark Enable actuals checkbox and click Save.

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