Thursday, December 13, 2018

Shipping Method dropdown list on Sales Transactions shows FedEx Shipping Items even with Shipping Carrier set to UPS

Check the Shipping Item setup to verify the Shipping Method selected for Shipping Label Integration.  Only Shipping Items with Shipping Label Integration box checked off and with any UPS Shipping Methods selected show under UPS Shipping Carrier.

 

To correct the FedEx Shipping Items showing under UPS Shipping Carrier, please perform these steps:

1. Navigate to Lists > Accounting > Shipping Items (Administrator).

2. Edit the FedEx Shipping Items showing under UPS Shipping Carrier.

3. Select any FedEx Shipping Method to the field next to the Shipping Label Integration checkbox or mark UPS Real-Time Rate radio button under Shipping Rate tab.

4. Click Save.

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