Tuesday, December 11, 2018

SWV>CR>Return Authorization Status is still "Pending" instead of processed: Error: Code: Invalid _key_or_ref

1. View the check log in error - Lists > Custom > Check Log [R]

 

2. From the Return Authorization record, pull up the Contract Record. Click on Contract Item tab

3. Check the item in each line and ensure that there are no inactive

NOTE: Setting the Item to Inactive will generate the "Invalid_key_or_ref" error

4. Edit Item record and activate record.

5. Run R03 script. Verify the Check Log after execution of the script to verify if the status is now Processed

 

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