Monday, February 25, 2019

Printer does not respond when printing in PDF format through Internet Explorer 10

Due to the most recent update on Internet Explorer version 10, the Adobe Plugin runs out of memory for unknown reason. This appears in the Console Log of Internet Explorer.


To be able to print transactions and records using Internet Explorer 10:

1. Open the Adobe Reader. This can be found by navigating to Desktop or from Start Menu > All Programs

2. Navigate to Edit > select Preferences

3. Click on Internet > under the Web Browser Options > uncheck the box for "Display In Read Mode by default" and "Display PDF in browser"

4. Clear cache and close the browser

5. Re-open a new Internet Explorer window and log in to NetSuite

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