Thursday, February 14, 2019

Unable to Fulfill Sales Order > Notice: Missing/Invalid PostalCode of payment account

When users are fulfilling Sales Order: click Fulfill button > On the New Item Fulfillment page, set the necessary information > click Save > Notice: Missing/Invalid PostalCode of payment account.

This is because under the Carrier tab of the Item Fulfillment > 3rd Party Billing Fields are not populated completely.

Please make sure the following fields are populated:
- 3rd Party Billing Account Number
- 3rd Party Billing Zip
- 3rd Party Billing Country
- 3rd Party Billing Type

If users don't want to use the 3rd Party Billing feature and go through with the Item Fulfillment, set the following fields as shown below:

- 3rd Party Billing Zip = blank
- 3rd Party Billing Country = United States
- 3rd Party Account Number = blank
- 3rd Party Billing = None Selected

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