User creates a Customer Profitability Report by going to Reports > Customers/Receivables > Customer Profitability. However, journal entries are not available on the report.
To resolve the issue, check the following:
· Check if Journal is excluded from Sales Reports:
1. Navigate to Setup > Accounting > Accounting Preferences.
2. Go to Items/Transactions tab > Sales & Pricing section.
3. Transaction Types to Exclude from Sales Reports = Journal.
· Check the filters on the report.
1. If there is an Item and/or Item Type set as a filter, this will filter out journal entries from displaying since items cannot be associated to any journal entries.
No comments:
Post a Comment