Sunday, March 3, 2019

Print Checks and Forms > Print > Null page

Null page looks like:


1. Right click the Download (Transaction Type) link below.
2. When the popup menu appears, choose one of two options:
  • If you are using Microsoft® Internet Explorer, select Save Target As...
  • If you are using Netscape® Navigator, select Save Link As...
  • 3. When the Save As window appears, select an easy-to-find location in the Save field.
    4. In the File name field, accept the name that appears or enter an easily recognizable name followed by the .PDF extension.
         For example, mycheck.pdf
    5. Click Save.
         If you are using Internet Explorer, click Close on the Download complete window.

    6. Open your PDF file using Adobe® Acrobat reader.

    Download (Transaction Type)


    Users are seeing a "null screen" page when printing transactions and asking to download the file.

    To remove this page and print as usual:

    1. Navigate to Home > Set Preferences > General tab > Defaults portlet.
    2. Uncheck Download PDF Files.
    3. Save.
    4. Try to print again. (Transactions > Management > Print Checks & Forms)

    There should be no "null screen" page now.

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