Tuesday, March 19, 2019

Unable to View Images from Templates with Campaign Domain

When marketing templates with campaign domains are used to send out Campaigns, and the images are not showing from the actual email even if the images are being properly sourced from the File Cabinet and the Available without Login is marked, check the Campaign Domain associated to the template used to send the campaign. You can use Centralops.net > enter the domain from the Domain Dossier field and from there you will be able to check if the Domain is properly pointed to NetSuite. It is most likely that the Campaign Domain is not pointed to NetSuite, which is why the images are not showing even if they are correctly sourced from the File Cabinet. 

Note: External links/sites provided here are not associated with NetSuite nor are they maintained by NetSuite.

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