Tuesday, April 16, 2019

Difference between Sale Request and Capture Request when processing Credit Card Transactions

Under Billing/Payment tab> On the Payment Event, it would show as Capture Request if there was an Authorization made when the charge to the credit card was made. This happens if the Credit Card was pre-authorized already on the Sales Order, it will just use the Authorization given on the Sales Order to capture the fund or charge the customer's credit card on the Cash Sale.

However, it would show as Sale Request on the Payment Event if the credit card has not been preauthorized. This is what will happen if you do a stand-alone Cash Sale since it will not be preauthorized on the Sales Order so when you save the Cash Sale, it will request for an Authorization and capture the fund on the customer's credit card at the same time.

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