Friday, April 19, 2019

Fixed Assets >Transaction > Asset Disposal > USER_ERROR – Please enter value (s) for: Department

This error is being shown if the Department field is set as Mandatory on the Journal Entry form:

Error: USER_ERROR - Please enter value(s) for: Department
Journal entry for asset write-off not created.

Option 1:
Turn off the Make Departments Mandatory preference.

1. Navigate to Setup > Accounting > Accounting Preferences.
2. Under the General tab, uncheck the Make Departments Mandatory box.
3. Click Save.

Note: This preference affects not just Journal Entries but other transactions as well. This can be turned back on after doing the Asset Proposal.

Option 2:
Customize the Journal Entry form to make the Department field non-mandatory

1. Navigate to Customization > Forms > Transaction Forms.
2. Click the Edit link besides the form with the Type of Journal and with the Preferred box checked.
3. Click the Screen Fields tab > Main sub tab.
4. Uncheck the Mandatory box for Department.
5. Click Save.



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