Sunday, April 21, 2019

Unable to Save Bill Payments >Error: Check #To Print is already used. Click OK to replace with the next available number

There are certain instances where the pre-populated text: To Print is retained in the Check # field after saving the Bill Payment.

The user needs to search for all those transactions where the number associated is To Print and replace the latter transactions with the appropriate number. 

The user may type in To Print through the Global Search field to check on the list of transactions that have the text: To Print as the transaction number.


This same scenario may also be encountered if the Bill Pay or To ACH checkboxes are marked and the To Bill Pay or To ACH text is retained in the Check # field when the Bill Payment is saved.

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