Monday, May 27, 2019

Change id on custom date field shows the error: 'This record cannot be deleted, because it is referred by other records' on a custom record form

Customer needs to change the custom date field id on a custom record form and receives the message: 'This record cannot be deleted, because it is referred by other records'

To help address this issue the custom form for the custom record should be edited using the Administrator role:

1. Navigate to Customization > Lists, Records, & Fields > Record Types > Edit Custom Record.
2. Under Forms subtab > Edit Custom Record Form.
3. Fields subtab > check the box for the Same Row as Previous checkbox on the row after the Custom Date field and Click Save.
4. Change ID of the problematic field:

  • Navigate to Customization > List, Records, & Fields > Record Types > Edit Custom Record
  • Fields tab > Edit Custom Date Field > Change ID
  • Add any value on the New ID field and Save

5. After this change users need to reorder fields on the Custom Record Form back to the old state.


 

No comments:

Post a Comment