Credit Card Processing > CyberSource > Reason Code: 203 > General decline of the card. No other information provided by the issuing bank.

Users may encounter an error in CyberSource Credit Card Processing saying:

"General decline of the card. No other information provided by the issuing bank. Possible action: Request a different card or other form of payment".

This is reason code: 203 from CyberSource.

It would be best to call CyberSource to verify what the issue is since it is only returning a general error message on NetSuite. Users may try calling CyberSource Enterprise 1-800-709-7779 or CyberSource Technical Support at 1-888-330-2300.

Users other option is to get another card from the customer or have their customer call his/her issuing bank to clear out the reason why the credit card has been declined.