If a user is qualified to use UPS Collect on Delivery service, they have the option to display the amount to be collected from the customer on a printed shipping label.
1. Fulfill a sales order using UPS integrated shipping item.
2. On the Item Fulfillment record, go to Packages tab.
3. Set the below:
- Mark the C.O.D. Amount checkbox.
- Set the C.O.D. Amount.
- Set the preferred C.O.D. Method.
4. Hit Save & Print Label button.