Transactions > Bank > Write Checks > Duplicate Payees are Showing Up in the Dropdown

Problem:

Transactions > Bank > Write Checks > Duplicate Payees are showing up in the drop-down

 

 

Solution:

The Payee field in the Write Checks page pulls up different types of entity records such as Customer, Employee and Vendor.

 

When a customer record with the same name as a vendor record is created (or vice versa), both of these entities can be selected in the Payee field in the Write Checks page.

 

To show a specific type of entity in the Payee field, a user may do the following steps as an alternate solution:

-- Navigate to Home > Set Preferences.

-- Click the General tab.

-- Under Optimizing NetSuite section, set the Maximum Entries in Dropdowns to 0.

-- Click Save.

-- Navigate back to Transactions > Bank > Write Checks.

-- Click the >> icon beside the Payee field.

-- Click List.

-- In the drop-down, set to Customer, Employee or Vendor.