Saturday, July 13, 2019

Fix an alignment issue on a Transaction Form printed on multiple pages

Customers may sometimes have issues when printing transactions on multiple pages. On a certain page, the alignment may get progressively off, and it may return to proper alignment on the next page.

This behavior may be caused by a customization issue of the Transaction Layout used for the Transaction Form in question.
In order to solve this issue, the following steps can be followed:

  1. Navigate to Transactions > Sales > Enter Sales Orders.
  2. View a Sales Order that has this alignment issue.
  3. Hover the mouse over the Customize button > Customize Form.
  4. In the PDF Layout field of the Sales Order form, choose a Classic or a Standard Transaction Layout.
  5. Save.

This should solve the incorrect alignment issue on Transaction Forms printed on multiple pages.

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