Reconcile Bank Statement: Customer/Employee/Other Name/Vendor does not appear under the New Charges tab > Payee field

Steps to Reproduce:

1. Navigate to Transactions > Bank > Reconcile Bank Statement.
2. Click on the New Charges tab.

Result:

Customer/Employee/Other Name/Vendor does not appear under the New Charges tab > Payee field.

 

To resolve:

Check if the Primary Currency of the Employee/Other Name/Vendor record is different from the Primary Currency of the Account or Customer/Employee/Other Name/Vendor is Inactive.