Save Button Drop downs functions in a Case Record

Functions of the different Save button drop downs on a Case record:

 

A. Save - If users click on this, the record is saved and the screen retains the record in View mode.

B. Save & Edit - If users click on this, the record is saved and the screen retains the record in Edit mode.

C. Save & Same - If users click on this, the record is saved and the screen shows a new Case form for the same Customer.

D. Save & New - If users click on this, the record is saved and the screen shows a new blank Case form with no Customer yet.

E. Save & Next - If users click on this, the record is saved and the screen shows the next Case record in the series in Edit mode.