Thursday, September 20, 2018

Assess Finance Charges page not Displaying Customers with Past Due Invoices

1. Navigate to Set Up > Accounting > Finance Charge Preferences.

2. Check if the Grace Period has value on it.

3. If none, set a value for the Grace period field (Ex. 0) > Save.

4. Navigate back to Transactions > Customers > Assess Finance Charges page, customers with past due invoices will now show up.

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