Wednesday, September 12, 2018

Remove Schedule Link in the Customer Center upon Order Entry

If the following symptoms concur on user's account, consider the succeeding statement mentioned:

  • Login using a customer center role.
  • Click on Enter an Order link.
  • Add an item and go to Quantity column.
  • Notice that in the Description column, a link named Schedule is displayed. If there is a sales description for this item, it overrides the description which makes the text not readable.

As a solution, disable Quantity Pricing if it is not intended to be used. To disable, navigate to Setup > Company > Enable Features > Transactions subtab.

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