Monday, November 26, 2018

Electronics Payment Module on Sandbox Account has limited Payment File Format.

Steps to Reproduce:
1. From the vendor record.
-- Navigate to Lists > Relationships > Vendors.
-- Click Edit on any vendor record.
-- Bank Payment Details (Generic) tab.
-- Click New Entity Bank Details button.
-- Click Payment File Format field.

or 

2. Create Bank Details.
- Payment > Set-up > Bank Details > New
- Click EFT Template.

Actual Result/s:
ACH - CCD/PPD
ACH - CTX (Free Text)

Note:
Not all Payment File format appear on the List

Expected Result:
ABA
ACH - CCD/PPD
ACH - CTX (Free Text)
AEB - Norma 34
BACS
BNZ
BoA/ML
CBI Collections
CBI Payments
CFONB
CIRI-FBF
DBS - IDEAL
DBS - IDEAL
DTAUS
DTAUS
Equens - Clieop
RBC
Standard Bank
UoB - BIB-IBG
UoB - BIB-IBG
Zengin
Note: All Payment file should appear

This occurs if the Electronics Payment module on their sandbox account is already expired.

To check this:
- Setup > Customization > Install Bundle > List.
- Check the Installed On date.

Electronics Payment for OneWorld updates each month, this is automatically pushed for live production accounts. However in sandbox, all updates have to be pulled by the user.

Users may re-install the bundle to update the date of the license and continue with the non-native formats.

Note: This was provided as an alternate solution for Defect 224602 - "Lists > Relationships > Vendors > Bank Payment Details (Generic) > New Entity Bank Details > Payment File Format: Not all Payment File format appear on the List"

 


 

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