Monday, November 5, 2018

Search Cases Created This Week To Date and Include Cases Created on the Weekend of Last Week

duck When searching for Cases and you are using the criteria "Date Created" is within this week to date, this would only show you cases created the whole week and you'll miss the cases created during the weekends if you only come to work on weekdays.

To include the weekends to the search, do the following steps:

1. Create a Saved Case Search, List > Search > Saved Searches > New > Case.
2. Provide a Search Title and on the Criteria, enter the following:

Formula (Date) is within this week to date. | Formula: {createddate}+2

3. Click Save and Run.

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