Sunday, November 4, 2018

Unable to Fulfill Sales Orders with Pending PayPal Authorization Status

Sales Orders with Pending PayPalAuthorization means that the orders were created with incomplete paymentinformation. Because these orders are incomplete they cannot be fulfilled asthe fulfill button is missing on the sales order and order is excluded inPending Fulfillment list until such time that the customer approves theorder thereby completing the sales order transaction. 

If Paypal already authorizes thepayment but status is not yet updated in NetSuite, user can edit the sales order, under the Billing tab > mark the override check box to be able to proceed with item fulfillment.

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