Thursday, December 6, 2018

Transactions > Management > Print Checks and Forms > Checks > Error: Invalid entity reference key xx

To resolve the error:


1. Enable the Show Internal IDs preference.

-Navigate to Home > Set Preferences > General tab > Defaults section.

-Put a check mark on the Show Internal IDs box.

-Hit Save.


2. Verify if the Entity (Vendor or Employee) with Internal ID xx is set as Inactive.

-Navigate to Lists > Relationships > Vendors (For Vendors).

*Or Lists > Employees > Employees (For Employees).

-Put a check mark on the Show Inactives box.

-Sort the Internal ID column by clicking on the header.

-Search for Internal ID xx.

-Remove the check mark on the Inactive box.

-Hit Submit.


Note: User may still inactivate the Vendor or Employee record once done printing.


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