Wednesday, April 10, 2019

Drag and Drop emails from Microsoft Outlook to NetSuite transactions

  • Even with the SuiteApp installed, It is not possible to drag and drop emails or files from Microsoft Outlook directly to an edit mode of a record page in NetSuite.
  • From Microsoft Outlook, if you try to click and drag an email or a file attached to an email, you will see that the mouse cursor will turn to a No symbol / Prohibitory sybol.

Solution: Save the email or file attachment first to your desktop before utilizing the File Drag and Drop SuiteApp.

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