Saturday, June 15, 2019

Emails sent from NetSuite to Gmail hosted accounts contains “via” on the header

Emails from NetSuite contain the domain "" on the Return-Path line. Gmail checks whether emails are correctly authenticated. If your messages are sent by a bulk mailing vendor like NetSuite, it is advised to setup DKIM on your account so that the emails will be properly associated to your domain.

Here is a sample email header showing the Return-Path:

Received: by with SMTP id ua4csp83009wib;
        Fri, 20 Dec 2013 09:18:26 -0800 (PST)
X-Received: by with SMTP id bk4mr9687442pbc.169.1387559905689;
        Fri, 20 Dec 2013 09:18:25 -0800 (PST)
Return-Path: <>

More information about this can be found on Gmail Help link below:

For Information about setting up DKIM in NetSuite, please look for Answer Id: 9428 on the SuiteAnswers website.

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