For accounts in Canada UPS supports the following services:
- UPS Express
- UPS Worldwide Expedited
- UPS Standard
- UPS 3 Day Select
- UPS Saver /or UPS Express Saver
- UPS Express Early A.M.
UPS Ground is only supported for the following shipments:
- Originating in Puerto Rico
- Originating in United States
- United States domestic
For the ability to create UPS Ground Shipping Item in NetSuite Canada version there is an enhancement request. Please see Enhancement 174791: NetSuite Canada: - Ability to create shipping items available in USA accounts if the ship from location and carrier account is in USA.