Reminders Portlet > Checks to Print > No checks are showing up after clicking the Reminder

Problem:

The standard reminder Checks to Print reminder is showing up in the Reminders Portlet indicating a number of checks to be printed. However, upon clicking the reminder, there are missing or no checks showing up.

 

Solution:

User needs to verify if the checks to be printed are associated with an inactive bank account. To verify, a user may create the following saved search:

 

1.       Navigate to Lists > Search > Saved Searches > New.

2.       Choose Transaction as Search Type.

3.       Under the Criteria tab, add the following filters:

a.     To Be Printed – is true

b.    Memorized – is false

c.     Type – is Check

d.    Accounts Fields > Inactive – is true

4.       Add other fields in the Results tab.

5.       Click Preview or Save & Run.

 

A user has the following options to resolve the problem:

1.    Set the bank account to Active and print the checks.

2.    Edit the transaction and unmark the To Be Printed checkbox.