Tuesday, September 25, 2018

Use the Return Authorization Functionality from a Cash Sale, Invoice or Sales Order

This applies to users who do not want to use the Return Authorization functionality. They can have it done from a Cash Sale, Invoice or the Sales Order and here are the steps:
 
1. Create a simple Workflow. Navigate to Customization > Workflow Workflows > New.

Workflow setup as follows:

Workflow Basic Information:
Record Type: Transactions
Sub Types: Cash Sales, Invoice, Sales Order

Initiation:
Event Based - On Update
Trigger Type: Before Record Load

Condition:
No Conditions

State 1
Workflow Action: Remove Button
Trigger On: Before Record Load
Parameters: Authorize Return

Notes:

1. If the user needs this workflow to work for a specific status/es, they can add a condition on the workflow for example: Status = Invoice:Paid In Full.
 
2. On the Workflow Setup, remove the Sub Type that the Return Authorization button needs to show.

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