Before version 2011.2, unless a search owner manually enters a From address, saved search emails go out appearing to come from a generic NetSuite Alerts email address.
Here are some changes made in the 2011.2 email feature of saved searches:
- A company-wide level preference where a generic From email address can be set for all saved search emails whose From address fields are blank.
- An automatic default of From address to search owner's email should a saved search email come from a saved search with blank From address while company-level preference is also not set.
For the complete details of these changes, please visit the SuiteAnalytics section of the 2011.2 Release Notes.
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