Wednesday, December 19, 2018

SecurePay Preauthorization error 'Invalid Amount'

Customer processed Sales Order using SecurePay as their Payment Gateway.  When they save the order to get the Authorization, the order is placed on Payment Hold and in Payment Details > Raw Response > it shows Invalid Amount.


To fix this, Customer need to enable Multi-Currency feature.


W are using XML to pass the information entered by the Customer to SecurePay.  As per our Product Manager, NetSuite can only pass in the XML the currency if Multi-Currency is enabled. 




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