Saturday, December 29, 2018

Weekly Time Tracking > Error: There were some time entries that were not saved and must be re-entered. The failed time entries with their respective reason for failure are: xx - Invalid employee reference key xx.

Scenario: Employee tries to enter time through the Weekly Time Sheet using the Employee Center Role yet encounters above error message.


1. Navigate to Home > Set Preferences > General tab > Defaults section > Check the Show Internal IDs box > Hit Save (Administrator).

2. Navigate to Lists > Employees > Employees.

-Check the Show Inactives box found on the lower left part of the page.

-Under Internal ID column > Look for the Internal ID being referenced on the error message.

-Verify if it was set to Inactive.

-If so, uncheck the Inactive box > Hit Submit.

3. Re-enter time.

No comments:

Post a Comment