Saturday, February 16, 2019

Getting Notice Destination country is not Thermal Air WayBill enabled when Doing International Shipment to Puerto Rico via FedEx Ground.

The notice Destination country is not Thermal Air WayBill enabled means that the service item is not supported for the ship to location.  As confirmed with FedEx, they cannot ship Ground to Puerto Rico.

To verify,

1.  Go to www.fedex.com.

2.  Hover to Ship then select Get Rates and Transit Times.

3.  Enter Ship From.

4.  Enter Ship To.

5.  Additional Information:

-No of packages

-Weight

-Pickup/Drop off

-Ship Date

6.  Click Get Detailed Quote

7.  Enter Package and Shipment Details. 

8.  Click Continue button.

9.  Check the returned available service items.

For further questions, contact Fedex Technical Support at 1-877-339-2774 then 2 and 3

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