Tuesday, July 16, 2019

Locate Missing Transactions not Appearing on Customer Profitability Report

When navigating to Reports > Customer/Receivables > Customer Profitability > Detail and if Credit Memos or other transactions are not appearing one possible reason could be the account that is being impacted on the Credit Memo or other transactions are not the same as the account that is being impacted on the invoice or it is not an accounts receivable account.

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