Customer received a Bill from Endicia stating that the service fee is $50/month. Customer said he only signed up for $34.95 plan

  

·          When customer actually added a USPS/Endicia account by going to Setup> Accounting> Shipping> Add USPS Account>  Click here to create an account with Endicia. 

Will be taken to a registration page. Sign Up For Endicia Free 30 Day Trial

Step 1 : Name and Address

Step 2 : Choose Password

Step 3 : Service Plan

o         Only one Billing Plan is listed on this page which states:

"$50.00 monthly minimum including unlimited Expedited Mail Classes (Priority Mail, Express Mail, International Priority Mail, and International Express Mail) and 416 non-Expedited Mail Class (First Class Parcel, Parcel Post, Media Mail, Bound Printer Matter and Library Mail) labels.

 

All other non-Expedited beyond the above mentioned amount will be invoiced at $0.12 per label.

 

Customer agrees to pay Endicia according to the selected plan as set forth above."

 

Then below it is the "Agree and Continue" button.

 

Step 4 : Payment Options

Step 5 : Sign Up Complete.

 

·          The lower version of $35/month cost is not yet available and is logged under Enhancement 153795: USPS/Endicia > implement a lower cost version of the USPS integration.  

 

NOTES:

Under Setup> Accounting> Shipping> Add USPS Account> Endicia Terms and Condition> Pricing> Click on the link http://www.endicia.com/Pricing/. It shows that Endicia Professional: Integrate your USPS Fulfillment is $34.95/mo, Free 30 Day trial.