Wednesday, September 26, 2018

Disable Email Notification Sent to Task Assignee when Assigned To field is Modified

When user modifies the Assigned To field on a Task record, the Send Email checkbox is re-checked automatically. If Send Email is not un-checked prior to saving the record, the user selected in the Assigned To field will receive an email notification.

To prevent NetSuite from re-sending the Task email notification, perform the following steps:

1. Navigate to Customization > Forms > Entry Forms.

2. Edit the preferred Task form.

3. Click the Fields tab > Main subtab.

4. In the Show column, un-check the Send Email checkbox.

5. Click Save.

If the Send Email field is hidden in the form, even if the Assigned To field is modified, NetSuite will not send the email notification to the user selected in the Assigned To field upon saving the record. 


Alternately, user can also use a script to disable the Send Email field on field edit.

Note: Enhancement#172273 has been created for the option to not auto-check the Send Email check box when Assigned To field is changed / edited.

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