Saturday, September 22, 2018

Unable to Set the Reminder Type and Reminder Time on New Event whenAll Day checkbox is Checked

There are two ways to set the Reminder Type and Reminder Time on New Event when All Day checkbox is checked.

Option One:

     1. Save the New Event with the All Day checkbox checked and notice that the Reminder Type and Reminder Time fields are greyed out.

     2. Navigate to Activities > Scheduling > Events.

     3. Edit the Event.

     4. Change the Reminder Type and Reminder Time as it is now available for editing even with All Day checkbox checked.

     4. Click Save.

Option Two:

     1. Navigate to Home > Set Preferences.

     2. Click the Activities tab.

     3. In the Calendar section, set the default Reminder Type and default Reminder Type.

     4. Click Save.

     5. Navigate to Activities > Scheduling > Events> New.

     6. Notice that Reminder Type and Reminder Type fields are already set even with All Day checked.

Note: In Option Two, the preferences set do not apply to any other NetSuite users. Changes made are specific to the NetSuite role.

 

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