Thursday, October 11, 2018

Redirect to the Thank You HTML Page upon Submission of Customer Survey Form


User wants their customers to be redirected to a Thank you page once they fill out a Customer Survey Form.

Answer:

1.Create the Thank you page or HTML file

Here is a sample HTML code user can use for testing:

2. Copy the code above in Notepad and save it in HTML format. (e.g. thankyou.html)

3. Navigate to Documents> Files > File Cabinet

4. Select a folder where you would like to save the file

5. Click on Add File button

6. Browse for the HTML file and click Open

7. Once uploaded, click on Edit next to the HTML file uploaded

8. Check the box for Available Without Login

9. Copy the URL

10. Navigate to Customization > Lists, Records, & FieldsRecord Types

11. Edit the Customer Survey

12. Click on Online Forms subtab

13. Click the Online Customer Survey Form

14. Click the Edit button in the Online Custom Record Form page

15. Click on Set Up Workflow subtab

16. Paste the URL of the HTML file in the Redirect to URL field

17. Save

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