Wednesday, November 14, 2018

Transactions > Financial > Make Journal Entries > Specific Customer is not available under the Names List

1. Navigate to Transactions > Financial > Make Journal Entries.

2. Under the Lines tab > Name column > Select a specific customer (example: John Smith) > John Smith is not on the list.

3. On the Journal Entry window, check the Currency field (example: USA, Canadian Dollar)

4. Open the Customer record (example: John Smith) > Financial tab > Check the Currency field. The information on the field should match the Currency field on the Journal Entry.

5. Once matched, go back to the Journal Entry window and the customer name should now be available in the list.

 

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