Monday, December 10, 2018

Impact when Subcustomer has Overdue Invoice

With Consolidated Payments enabled, once one of the subcustomer or the parent customer has an overdue invoice/s then all of the customers in the customer hierarchy will be affected.

To illustrate, Parent customer has sub customers A and B.  Sub customer B has a past due invoice, user will not be able to create an invoice for the parent customer and sub customers A and B if they have set the Customer Credit Limit Handling = Enforce Holds. Everyone in the customer hierarchy is affected.

You can vote for enhancement 135227 which is requesting the ability to have per child credit Limit and hold functionality when using the Consolidated Payments feature.  


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