Tuesday, December 11, 2018

SWV>CR>Return Authorization Status is still "Pending" instead of processed: Error: Code: Invalid _key_or_ref

1. View the check log in error - Lists > Custom > Check Log [R]


2. From the Return Authorization record, pull up the Contract Record. Click on Contract Item tab

3. Check the item in each line and ensure that there are no inactive

NOTE: Setting the Item to Inactive will generate the "Invalid_key_or_ref" error

4. Edit Item record and activate record.

5. Run R03 script. Verify the Check Log after execution of the script to verify if the status is now Processed


No comments:

Post a Comment