Wednesday, December 26, 2018

Transactions > Sales > Enter Sales Order - Sales order with Dropship Item did not automatically create a purchase order. On the line item the Create PO column is blank.

Problem :

* Transactions > Sales > Enter Sales Order - Sales order with Dropship Item did not automatically create a purchase order

* On the line item the Create PO column is blank

 

Solution :

This usually happens when a user selects the blank option first on the Vendor dropdown before selecting another Vendor. Though we have a preferred Vendor on the item record, we still have the option to select another vendor from this field or set it to blank.

When we select blank from the dropdown before selecting another vendor, the Create PO column will change from Dropship to Blank since the Vendor is removed the Drop Shipment option is also removed. When we select another vendor, it will not automatically go back to Drop Shipment as we still have another option (Special Order) on the dropdown.

To resolve this, after selecting the new Vendor we can manually select Drop Shipment on the Create PO column for it to automatically create a purchase order.

 

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